Employee Assistance Program (EAP) Account Registration Help

To access the University of Kansas EAP portal, you’ll need to create an account. The steps below walk you through ComPsych’s registration process. Start by going to GuidanceResources.com (opens in a new window). 

 

ComPsych login screen showing the Register option

On the ComPsych login screen, select Register to begin creating your account.

 

 

ComPsych GuidanceResources registration screen showing the Organization Web ID field with SOKEAP entered and the Register button.

In the Organization Web ID field, type SOKEAP, then click Register.

 

 

ComPsych registration profile screen showing fields for username, password, email address, required checkboxes, and the Next button.

Create your own username and password (this is not your KUID), enter a real email address (whatever address you want), complete the required checkboxes, then click Next.

 

 

ComPsych registration profile screen showing fields for name, employee number, date of birth, and the Submit button.

Enter your name, State of Kansas Employee ID (11 digits), and date of birth, then click Submit.

 

 

ComPsych verification screen showing fields to enter a numeric verification code and a Submit button.

Check the email you entered for a verification code (the code shown here is an example). Enter your code to continue.

 

 

ComPsych GuidanceResources verification email showing a numeric verification code and expiration notice.

Enter the verification code from your email, then click Submit. (The code shown here is an example—you’ll enter the code you received.)

 

 

ComPsych GuidanceResources welcome screen with a ‘Let’s go!’ button to continue.

You’re in! Click Let’s go! to continue.

Screens may change slightly as ComPsych updates their system. If you notice something that no longer matches these steps, please let us know by emailing wellness@ku.edu.

Get help now

ComPsych GuidanceResources home screen showing the ‘Connect Me Now’ menu with options to talk, video call, or chat with an expert.

To get help right away, select Connect Me Now to see available ways to connect, including talking or chatting with an expert. Available options, like video calls, may vary by time of day.

These steps are for first‑time registration. After your account is created, you’ll sign in directly through GuidanceResources.com.

Need help now?

  • You can contact ComPsych directly for immediate EAP support without creating an online account. Call : 1-888-270-8897 TTY: 800-697-0353. Available 24/7.

About EAP