Job Title Table

Under minimal supervision, provides front-line supervisory support and management to staff in a particular area of responsibility within a unit. Manages, designs, and/or leads campus locations or public lab space to improve technology management and design to best serve the user. Provides services and long term strategies in hardware, software, mobile device support, and/or classroom technology for deployment and maintenance. Works as a liaison with an assigned school or unit. May coordinate and provide training to faculty and/or staff using classroom technologies. May serve as system administrator of a purchased system with a delivered application design to ensure that the environment includes adequate support for services, application and web functionality. High School Diploma/ GED and four years of relevant professional experience or an Associate’s degree and two years of relevant professional experience or a Bachelor’s degree.

Serves as a member of the Senior IT Leadership Team and directly reports to the CIO. This position is responsible for providing leadership in information security for KU. The Security Officer is given considerable latitude and independence to organize and manage projects, resources (fiscal and personnel), and activities in a robust and evolving technical environment. Bachelor’s degree and seven years of relevant professional experience. Two years of supervisory or management experience. Requires CISSP.

Under general direction, provides managerial/supervisory oversight to a department. Manages projects focused in different areas such as infrastructure and installation management for all telecommunication networks, application development, implementation, support and/or integration. Participates in collaborative activities and serves as a subject matter expert in the assigned area. Provides technical direction, configuration and/or design leadership, project management, analysis, development and ongoing maintenance and support of projects/systems, and/or repairs. Reviews code generated by the project team to ensure architectural/code standards are included/met. May supervise staff. High School Diploma/ GED and seven years of relevant professional experience or an Associate’s degree and five years of relevant professional experience or a Bachelor’s degree and three years of relevant professional experience. One year in a supervisory and/or progressively responsible management role.

Under general supervision, provides initial point of contact fortechnical customer support campus¿wide. Documents issues inticketing system. Assigns tickets as necessary. High School Diploma/GED and one year of relevant experience.

Directly supports faculty, staff and students in the use of technology based teaching and learning tools.  Is a partner in the learning and design process to ensure that the best use of available teaching methods and technology is used to enhance student learning.  Creates websites and digital learning materials to support on-campus and online courses.  Supports current communication technologies and explores new systems. Develops course materials and documentation, provides desk side coaching and technical support on specific educational tools, and assists in the assessment of training effectiveness.  May manage the development process of assigned projects and training courses.  Associate’s degree and two years relevant experience or a Bachelor’s degree.

Under minimal supervision, responsible for the engineering, integration, implementation, and operation of campus information technology infrastructure to meet requirements for campus electronic services such as ERP, security, student andother mission critical systems using advanced approaches to developing technology solutions. May supervise or provide leadership to staff. High School Diploma/ GED and seven years of relevant professional experience or an Associate’s degree and five years of relevant professional experience or a Bachelor’s degree and three years of relevant professional experience.

Manages, directs and evaluates a Program, consisting of multiple inter-related projects and plans, utilizing accepted program management methodologies, processes and documentation. Works closely with executive stakeholders of the Program to determine project prioritization and Program resource needs. Develops and monitors the budgets and expenses for projects within the Program. Formulates, develops, and executes meaningful measures for program performance, program reporting, work plan, compliance, and annual reports of the overall Program. Provides guidance for Project Managers assigned to projects within the Program. May be assigned projects outside of Program. May provide supervision. High School Diploma/ GED and seven years of project management experience or an Associate’s and five years of project management experience or a Bachelor’s degree and three years of project management experience. Project Management Professional (PMP) certification from PMI.

Under general direction, provides managerial/supervisory oversight to multiple departments within IT. Responsible for assisting the IT Associate Director and IT Director in providing technical direction, mentoring, customer relations, and project management support. This position operates with a significant degree of autonomy and may work closely with high-level administrators. Bachelor’s degree and three years of relevant experience. Supervisory experience is required.

Lead automation testing initiatives using appropriate tools & techniques and deliver automation testing scripts. Under minimal supervision, analyzes and evaluates major organizational activities/problems/needs and prepares required quality assurance artifacts (test cases, suites, test data) to complete quality assurance process for the proposed solutions. Certifies the proposed solutions by performing appropriate type of testing (functional, security, data validation, regression, white/black box) that takes into account hardware, software or system functional specifications provided by end-users /stakeholders. May supervise or provide leadership to staff. #Bachelor¿s degree and three years of professional experience or equivalent.

Under general supervision, analyzes and evaluates major organizational activities/problems/needs and prepares required quality assurance artifacts (test cases, suites, test data) to complete quality assurance process for the proposed solutions. Certifies the proposed solutions by performing appropriate type of testing (functional, security, data validation, regression, white/black box) that takes into account hardware, software or system functional specifications provided by end-users /stakeholders. #Associate degree and three years relevant experience or equivalent.