000671

Serves as subject matter expert for the functionality of assigned management system modules.  Analyzes business processes to identify management systems applications and requirements.  Documents and communicates programming requirements and/or system configuration requirements.  Sets up and maintains system configuration and/or security access profiles.  Coordinates application modules and upgrades with technical resources. Develops test scripts and tests system functionality - identifies processing issues, evaluates for cause, recommends solutions in a timely and accurate manner to allow for continuous and uninterrupted processing of information in the management system.  Makes recommendations to approve migrations and fixes to the management system as needed.  Creates and modifies queries and reports for users as requested.  Continuous monitoring of management system processes to ensure successful completion of transactions in the system.  Provides ongoing maintenance and support of management system.  Investigates new system functionality for improvements in user experience. May develop and/or present training materials and coach users on system functionality.  May supervise staff. #Bachelor's degree and 3 years of relevant experience OR a high school diploma and 5 years of relevant experience.