Empowering a Community of Excellence

HealthQuest Rewards Program

The State Employee Health Plan (SEHP) offers the HealthQuest rewards program. If you are enrolled in the medical portion of the SEHP, you can earn credits by participating in HealthQuest wellness activities.  If you are enrolled in any SEHP medical plan you (and your spouse if covered under the health plan) must earn 40 credits to recieve a $480 discount to your medical plan premiums in the next plan year.  If you are enrolled in Plan C, J, N, or Q, you and/or your covered spouse also can earn additional employer contributions to your HRA/HSA.

HealthQuest is an optional program; you are not required to participate in order to be covered under the SEHP. 

 

Information about Plan Year 2018 (January 1 - December 31)

Program Overview

Employees and spouses in the above health plans who complete the required Health Assessment and earn credits by participating in wellness activities throughout the year can earn a premium reduction in 2019. If enrolled in Plans C, N, J or Q, they can also earn HRA/HSA dollars to be awarded throughout 2018.

Employee and Employee/Children Coverage: Employees must earn 40 credits to receive the premium reduction of $480 for 2019. For those enrolled in Plans C, N, J & Q, they will also earn $10 in their HRA/HSA for each credit earned, up to 50 credits, or $500.

Employee/Spouse and Employee/Family: Employees and Spouses must EACH earn 40 credits to receive the premium reduction of $480 for 2019. If only one individual completes the requirements, the premium incentive discount will be $240. For those enrolled in Plans C, N, J or Q, employees and spouses will also earn $10 in their HRA/HSA for every credit earned, up to 50 credits, or $500 each. 

Learn More

See pages 14-16 in the 2018 Enrollment Book

SEHP HealthQuest Page 

2018 Plan A Incentive Guide

2018 Plans C, J, N, and Q Incentive Guide

 
Tools and Resources

HealthQuest Rewards Portal

(Here is how to create your account.)

Earnings your HealthQuest Credits

Accrue credits to receive the HealthQuest premium discount.  You can review the credits you have earned in the HealthQuest Portal, under Incentives Summary

If you have questions about credits, email HealthQuest@Cerner.com or contact the HealthQuest helpline at 1-888-275-1205 Option 3 available 24/7.

Biometric values will be upload to the portal one time per calendar year for credits.

If screening is completed with results provided on the physician’s form, the member will not earn 5 credits for the screening, which are only available through a biometric or at-home screening, but will earn biometric value credits.

HealthQuest Support

Phone: 1-888-275-1205 Option 3 (available 24/7)

Email: HealthQuest@Cerner.com

To submit feedback about HealthQuest or if you have questions about pending credits, please email kdhe.healthquest@ks.gov  

You will be notified via email of credits posted into your portal.

Biometric Health Screening Information

Three ways to obtain biometric numbers – attend a free screening event on campus, order an at-home screening kit, or submit biometric results verified by your physician.

Sign up for a biometric screening appointment at your HealthQuest Rewards account (Log In and click on “Step 2 Biometric Screenings” and “Onsite Screening”) or call 1-888-275-1205, option 3, available 24/7. (Click here for scheduling a Biometric Screening Guide)

Statewide Biometric Screening Schedule

KU 2018 Biometric Health Screening Events – KU- Lawrence campus

2018 Biometric

Screening Dates

Location

1/29/2018

KS Union. Big 12

2/12/2018

KS Union. Big 12

3/5/2018

KS Union, Big 12

4/3/2018

KS Union, Big 12

4/4/2018

KS Union. Big 12

5/1/2018

KS Union. Big 12

5/2/2018

KS Union. Big 12

8/27/2018

KS Union. Big 12

8/28/2018

KS Union. Big 12

9/17/2017

KS Union. Jay/Spare

9/18/2018

KS Union. Jay/Spare

10/8/2018

KS Union. Jay/Spare

10/10/2018

KS Union. Jay/Spare

10/11/2018

KS Union. Jay/Spare

10/30/2018

KS Union. Jay/Spare

 

The Biometric screening check in form requires “Member Number” or State of Kansas Identification number (SOKS ID) plus EE for employee or SP for spouse. SOKS ID is available on your paystub (directions to view stub here).  If you need further assistance with HealthQuest, please call 1-888-275-1205 option 3, available 24/7.

The at-home screening kits must be ordered by October 9th for Plan C members and by November 1st for Plan A members to qualify for Plan Year 2018 discount.

For additional information, please visit SEHP HealthQuest Biometric Screening Options page.

Additional Resources

  • Wellness Challenges: Challenges are designed to give members the opportunity to practice healthy behaviors. Credits will be awarded on the portal automatically upon completion of each challenge.
  • Monthly HealthQuest Newsletter - from the SEHP, provides a variety of information about the health plan, HealthQuest programs for credit toward the premium discount, and other resources for health and wellness.

 

Frequently Asked Questions

I’m New to HealthQuest Rewards program. How do I start?

Visit the HealthQuest Welcome Brochure including Program Overview and Registration Guide. If additional assistance is needed, HealthQuest support is available 24/7 at 1-888-275-1205, option 3.

 

What is the HealthQuest Premium Discount?

Employees with employee only or employee and children coverage who earn enough HealthQuest credits (40 credits per enrolled employee and covered spouses for 2018 HealthQuest program), including completing the Health Assessment Questionnaire, will receive a reduction in the following year SEHP medical plan premiums.

  • Employees with employee only or employee and children coverage who earn 40 HealthQuest credits, including completing the Health Assessment Questionnaire, will receive a $480 reduction in 2018 SEHP medical plan premiums. 
  • For employees with employee and spouse or employee and full family coverage, the employee and covered spouse will each need to earn 40 HealthQuest credits, including completing the Health Assessment Questionnaire, to get the full $480 reduction in 2018 SEHP medical plan premiums.  If only one completes the requirements, the 2018 premium incentive discount will be $240.

HealthQuest Credits for the 2018 Premium Incentive Discount must be earned by 12/31/2018.

Why is earning the HealthQuest Premium Incentive Discount important?

This discount reduces the premium you pay for SEHP medical coverage.  2018 premiums non-discounted and including HealthQuest discountsRates are effective 01/01/2018. 

How many credits do I currently have?

  • To review the points you have earned in the HealthQuest Portal, click in “Plan A/C Incentives” tab and Incentive Summary.

Employees and spouses enrolled in Plans A and C have until Sunday, December 31, 2018 to complete Health Assessment (worth 10 credits) and earn a total of 40 credits to receive a $480 premium incentive reduction in 2019.  

Plan C members have until Thursday, November 19, 2018 to complete activities to earn additional 2018 HSA/HRA employer contributions, up to $500 per employee and spouse (after November 19, 2018 all activities will count only as HealthQuest credits).

If you need assistance with your HealthQuest account, please call the HealthQuest Help Desk at 1-888-275-1205 option 3, available 24/7 or email healthquest@cerner.com.

 

How do I get credits for attending my doctor appointments/preventative exams?

HealthQuest credits are no longer self-report as of 01/01/2017 including dental, vision, and well women/man preventative exams.

Credits will appear after your insurance company has processed your claim and notified Cerner that you completed the activity. According to HealthQuest program video, a good indicator your preventive credits are being processed is when you receive your EOB (Explanation of Benefits) document. By the time that has reached you that is a good sign provider has billed medical carrier, the medical carrier has seen it, and Cerner is processing credits so they should be uploaded into the portal soon. So keep an eye out for EOB document when you are looking for your credits. You will be notified via email of credits posted into your portal. 

If you have questions about pending credits, please email healthquest@cerner.com. If you have not received your credit after 6 weeks, please email benefits@ku.edu so KU Benefits can follow up with appropriate HealthQuest contacts.

Biometric Screenings at KU – How do I sign up and what dates are available?

Sign up for an appointment at your HealthQuest Rewards account (Log In and click on “Step 2 Biometric Screenings” and “Onsite Screening”) or call 1-888-275-1205, option 3, available 24/7. Appointments are highly recommended. Walk-ins may be subject to a wait time which may vary.

Biometric screenings are available statewide, including KU Lawrence Campus.  

KU 2018 Biometric Health Screening Events – KU- Lawrence campus

2018 Biometric

Screening Dates

Location

1/29/2018

KS Union. Big 12

2/12/2018

KS Union. Big 12

3/5/2018

KS Union, Big 12

4/3/2018

KS Union, Big 12

4/4/2018

KS Union. Big 12

5/1/2018

KS Union. Big 12

5/2/2018

KS Union. Big 12

8/27/2018

KS Union. Big 12

8/28/2018

KS Union. Big 12

9/17/2017

KS Union. Jay/Spare

9/18/2018

KS Union. Jay/Spare

10/8/2018

KS Union. Jay/Spare

10/10/2018

KS Union. Jay/Spare

10/11/2018

KS Union. Jay/Spare

10/30/2018

KS Union. Jay/Spare

 

I can’t attend a Biometric Health Screening at KU-Lawrence Campus. What are my other options?

HealthQuest offers three ways to obtain biometric numbers in order to complete an online health assessment:

  1. Attend an onsite biometric health screening event at another screening site. The statewide schedule is available here. Biometric values will be auto-populated in the HealthQuest website. Please note:

Possible credits to earn: Biometric Screening Participation, Blood Pressure, Blood Glucose, Total Cholesterol

  1. Biometric Results from Physician. The SEHP will cover one preventive exam per calendar year in full (with no co-pay). Print the Biometric Values Form to take with you to your appointment. Please note:

Possible credits to earn: Blood Pressure, Blood Glucose, Total Cholesterol 

Submittal deadlines:

HRA/HSA Deadline - November 14, 2018

2019 Premium Reduction - December 27, 2018

  1. At-Home test kit. To order an at-home test kit, log into your account on the wellness portal at https://kansashealthquest.cernerwellness.com, click ”Step 2” in the image slider at the top of the page. This will take you to all biometric options. Choose the In Home Mailer Option. Please note the following submittal deadlines. Please note:

Possible credits to earn: Biometric Screening Participation, Blood Glucose, Total Cholesterol

Submittal deadlines:

HRA/HSA deadline - November 5, 2018 

2019 premium reduction - December 10, 2018

 

 


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